TESTIMONIALS

 

Don't just take our word for it. Here are some of our happy clients that we have had the pleasure of serving year after year. Our success and solid reputation is built on serving our clients for life. We have references available and past clients you can call who will support all these appreciated comments. OVER 80% of our business is REFFERALS!

Dear Derek,


Wanted to express my personal thanks to you for all your efforts on behalf of our widely spaced families, in selling the long time family home on Chapman Ave, Coquitlam. We each had a differing variety of knowledge, interests, and emotions in the sale and process; and you were able to professionally navigate them all very well.


Please accept my personal thanks for your efforts on our behalf.  All the best to you and yours, and thanks much!

- John Higham

May 2022

We were not sure what to expect as buyers in the hot sellers market of spring 2021, but knew we needed to work with an experienced agent who would have our backs. Why not, let's try Carsten from the Love Team, a face we've seen over the years on our neighbourhood bus stops! Carsten proved to be knowledgeable, professional, and patient during the search for our home. He helped us navigate multi-offer madness with a high degree of integrity and keenly honed communication skills to shift circumstances in our favor. However, the most important thing about Carsten is that he cares, and treats his clients like friends. We would not hesitate to recommend him. Thank you Carsten for your top notch service!
- Helen and Judd
July 2021 

Carsten was very sensitive to our needs to stay safe while selling our home during the pandemic which included strict adherence to all the Covid protocal. The home was sanitised and safe for our return after showings were done. His marketing plan and overall market knowledge was impressive and we could not be happier with the resuts!

- Robert & Angelika

Feb 2021

Carsten was hands on in helping us prepare our home for sale. We felt very comfortable and fully informed through the whole selling process. He had our trust and confidence every step of the way!


- Tara & Limin

Aug 2020

Carsten provided an exceptional level of service throughout the process of selling my townhome. He was always on-time, prepared, and full of energy!

- Halina

Mar 2020

The whole experience has been seamless, we really appreciate everything you’ve done to make that happen. Your professionalism, expertise and efficiency was greatly appreciated Carsten!

- Julieta

Apr 2020

Derek & Carsten,

We thank you and please thank buyers salesman for everything too.  After the stress with the other agent we hired and fired, we are delighted with your services,  you guys helped us through the transaction as very simple and both of you Love’s,  proved yourselves.  You and Carsten certainly had a great teacher , your father Gary Love !!!

All the Best!
Keep Safe !


- Randy and Maria
Colleen St., Burnaby

Nov 2020

Hi Derek,
 
Apologies for the delay in putting together this review/recommendation for you below that I wanted to give you. Finally have a moment to catch my breath!
 
After 3 years of failed offers I knew it was time to get a new realtor.  I couldn't be happier in choosing Derek.  In a very short period of time, Derek got me the house of my dreams.  I had considered myself pretty well versed in home buying after 3 years of searching and 9 failed offers, but Derek's experience and negotiation skills sealed this deal for me.  Thank you Derek!
 
Happy Thanksgiving!
- Sonya
Sep 2020

Dear Derek


Thank you so much for your diligence, expertise and real estate savvy as well as your professionalism in helping my mom and all of her children sell the family home. And to a very, very nice family is such a bonus!  However, I want to re-emphasize how professional you were in handling the entire process with us. Your knowledge of the area, your real estate expertise and your willingness to get to know our family, specifically our mom - even though you did not actually get to meet her face to face - was a key factor in finding the right buyer for our family's home. To have the SOLD sign put up in less than a week was 'magic''. I hope we can arrange for you and our mom to meet one day soon. 

- Mah Family

August 2020 

Dear Derek & Carsten


We truly appreciate everything you have done for us. You have excelled in every way possible and gone far beyond your duties of the average realtor! You are truly a MASTER at your craft! Your ability to communicate and negotiate are just a few traits that make you the sucessful realtors you are. 


We are always telling family and friends if they want knowlegeable and professional realtors, they need to contact The Love Team. We truly mean that and have enlisted your services on nine occasions from 2004-2019. Each and every time has been a huge success! Thank you!

We also recognize and appreciate all the hard work, time and effort your team puts into every listing. Your professional photos and videos speak for themselves, both beautifully displayed and accurately described.


Lastly, thank you for giving us something very special. Besides being exceptional at what you do, you are all good, creditable, honest people to work with. It's reassuring to know that you always had our best interests in mind at all times and no matter how big or small, you always made sure each and every detail was handled with the utmost care. Thank you!


-Penny & Richard

Dear Derek (and family),


We wanted to thank you so much for all the work you did on our behalf. We called you on a whim and you went above and beyond the call of duty. We appreciate your integrity and your hard work on a tight timeline. As both our realtor and our neighbour, we look forward to our continued relationship.


-Mike and Karen Cornish

The absolute BEST realtors around! They are professional and work so hard to make sure you are happy! Do not settle for anyone else! They are the best in the business!


-Michelle Wronski

Dear Derek,


Andrea and I THANK YOU from the bottom of out hearts for helping and leading us through, what is for most people, a stressful and demanding life event: the buying and selling of our home.


Without your guidance, help and professionalism we could have been overwhelmed and lost in the sea of possibilities, prices, locations, and strata-papers. From day one you approached us not only as an agent, but also as a friend. We are both very grateful for your personal touch and friendly advice that made a huge difference in this whole process by making it easier and much more bearable. Thank you Derek, and thank your family for all the nights and weekends that they've endured without you while you were searching with us for our new, perfect place under the sun.


-Berislav and Andrea Petrovic

Dear May-Ling,


I would like to acknowledge how important your help and support was in helping me and my family find our home. It was a huge step in our life, and you made my dreams come true. You are not only my Realtor, but like a sister. Every time I called you I imagined your nice smile. We are so lucky to have you as our realtor.

-Farnoosh Shirmohammad

We were in a position to sell 2 Burnaby properties consecutively. We chose a realtor who helped us purchase our 1st property (20 years ago) rather than our local realtor, Carsten Love. In hindsight, that was a huge mistake. Carsten found the buyer for our 1st property. We were so impressed we chose him to sell the 2nd property. Our 2nd place was unique and Carsten provided us with personalized, exceptional exposure by focusing on potential buyers, not just broad exposure over the internet like our 1st realtor. It was sold within weeks.


I am so grateful for Carsten's service and expertise. My only regret was not using Carsten for the 1st property.


-Diane & Gord

Hello Derek and Carsten,


I wanted to thank both of you for all of the hard work you put in to selling mom and dad's house.


You went above and beyond our expectations to sell the family home (including pool maintenance etc.) and work with all of the family members.


-Kim Clark

Dear Carsten


Thank you so much for your help in our search for our first home! Your patience in answering all of our questions, your knowledge and insight on the New Westminster area, and your expertise in guiding us through the realty process have been a tremendous help. We very much appreciate all that you've done for us!


-Ken and Ericka

Dear May-Ling


Thanks again for all your help with buying my condo! Everyday, I enjoy living in it and living downtown! As a first time homebuyer, I really needed someone with the experience and knowledge to guide me through the steps and provide caution and perspective when necessary. This was the biggest purchase of my life and you were so patient and always available to answer my questions. 

-Jennifer Chan

Carsten Love from the Love Team helped me sell my house in just over a month during the slow market in May, 2013. Right from the beginning, Carsten appeared to be most knowledgeable about the local market among the few realtors we interviewed. He literally knew every corner in the neighborhood by heart. Carsten is professional yet very polite. He suggested a good listing price range from his accurate CMA. He attended the showings himself, was always on time and well prepared. He is an excellent communicator and negotiator, who approached potential buyers' agents proactively. He kept me informed throughout the process. At the beginning we were a little skeptical about how he would deal with the Asian buyers. Carsten proved that he could handle them very well. The Love Team does make a good team: I got local market analysis reports regularly from their office, Carsten asked for his father's opinion, and his brother Derek Love helped through the home inspection. Overall, Carsten and the Love Team provided first class service. 

-M Wu

Derek


I want to thank you for your professionalism, patience and advice over the past couple of years.


The focus of what I was looking at changed over time but you were always willing to help me sort through what was important and ultimately found the right home for me.


We are all impressed at your dedication to your work and for genuinely caring about finding the right place for your clients. You never pushed a sale and have always been very honest.


I truly appreciate all your hard work,  and have and will continue to refer you to all I know.


-Iratxe Onaindia

Dear Carsten


I just wanted to thank you again for everything you did to help us. I really had no idea how the sale would go but feared the worst - 10,000 miles away is not the easiest place to be when you're trying to do something practical. I can't begin to tell you how impressed I was by your professionalism keeping us informed and advised both in Vancouver and Paris at every step of the way. It goes without saying that selling the house in record time (and for more than we were expecting to get!) was a wonderful suprise.

-David

Carsten Love provided an exceptional level of service throughout the process of selling my property. I was living out of the country when I decided to sell my condo. Carsten managed all of the details of the sale for a worry-free experience. I was impressed with his experience, hard work, and dedication to finding the right buyer for my property. I would seek to use Carsten Love’s services again for any future real estate transactions.


-Sherrill

Dear Derek


I wanted to thank you for making this difficult process an easy one. We are in our new hom and without your help, this would have been an opportunity missed. 

-Deanna & Autumn

Dear Derek,


Thanks for devoting endless hours to helping us find our first home. Not only did you find a great place in a great area, you made it affordable!


Cheers,


-Dave & Juliane

Dear Derek


Just wanted to extend our thanks and gratitude to you and the Love Team. My wife and I purchased the home of our dreams in the location we wanted with all the thanks to you.


Through skillful negotiating and perseverance the process was handled with the least amount of stress possible and professionally. You made my wife and I feel as though we were your number one priority at all times, your knowledge of the real estate market is in real time and we could sense how you have your finger on the "pulse" of the ever-changing market. We will ensure that anyone we know looking for a realtor contacts you and the Love Team first!


-Dan and Leah Snider

Dear May-Ling


Thank you for being the most efficient, patient and delightful agent I could ever have hoped for. You are always welcome at my new home.


-Marian Helsby

Dear Carsten


I can't thank you enough for helping me find my first apartment. Every day I fall more and more in love with the location and my home. Even as the economy continues to drop, I am thrilled with the price that I paid and thus your incredible negotiating skills!

-Laura

To Carsten and the Love Team


Thank you very much for selling our house. We were very impressed with how you worked with us in developing a game plan and then followed it through to make it happen just as planned. That was incredible! We have never had that happen with our 3 previous houses we sold. We credit this success to the fact that hiring you was like hiring 3 different realtors and because of the way the three of you worked together, it provided the best strategy and opportunity for selling our house. If we were to sell our house again, we would definitely ask you!


-Warren and Pat

We couldn't be more grateful for the services we received from Derek. We really appreciated his ability to listen and his thoughtfulness in choosing properties for us to view. When it came time to negotiate on our behalf, he did so with professional skill and determination. I so appreciate the advice he was able to give us. It was the kind of advice a realtor only gets from experience, from knowledge about the area and of the real estate business. I really felt like he was "in our corner".


-Judi and Lew McQueen

To The Love Team


Just wanted to thank you so much for all your hard work in selling our West Vancouver home. We appreciated your support through it all. I'm sorry that it was such a messy situation with the tenants. You are a wonderful Team and we felt very confident in working with all three of you. 


-Jan & Laura

Dear May-Ling & The Love Team


Buying your first home is not exactly rocket science but it's close.


If you are looking for a real estate agent that is up to this challenge, look no further: May-Ling makes for an excellent choice.


Right from the beginning when I started to survey the market to the final steps of closing the deal and beyond, May-Ling provided me with exceptional service. Instead of trying to close a deal quickly, she never tired showing another home. Yet, when I found the perfect place, May-Ling was there to make that offer and negotiate the best possible price.

-J. Wendland, PhD

After voicing aloud the idea that it might be time to upgrade to a larger condo, I had the good fortune to be introduced to May-Ling. In spite of the fact that I had yet to firm up the decision in my mind, May-Ling took the trouble to explain the process to me. Carefully detailing what I should expect and all of the things that I should be looking out for. She then waited patiently while I made the decision to move forward.


Throughout the whole process, I never felt pressured or rushed, but always found May-Ling to be available and ready to see yet another condominium. When I finally found the place that I felt was right for me, May-Ling stepped up the pace with more Open Houses and call backs to other realtors that had qualified buyers, having expressed some interest in my place.


Do to May-Ling’s persistence we finally complete the sale late one evening and just in time for me to withdraw the conditions on my offer to purchase my new place.


With the paper work done and May-Lings commission well earned, she might have been forgiven for moving on to her next sale. However, I found May-Ling to be consistently available to help with questions and concerns, well past my moving in date. Even helping to quickly and effectively clear up my deficiency list, in my new condo.


-Colin M.

I would like to formally thank you for your outstanding performance as my agent for the purchase of my first condo. I am thankful to have found you, as I am sure that most agents would not be willing or able to provide the level of service I received from you.


There is seldom any traffic on the extra mile!


The level of service and dedication you provided made this process as simple as it possibly could have been, and the property that we found met all of my needs, and fit into my budget, no easy task.


You certainly went above and beyond what I had expected from a realtor, I consider your contributions invaluable and your manner to be at the highest level of professionalism.


Please expect referral business from my colleagues in the near future.


-Zac W.

As a first time homebuyer, the process can be overwhelming. Without May-Ling's support and guidance, going through it would have been a more vigorous process. One thing that stood out for me was that they seemed to be ethically sound in their dealings with their clients. For example, they would provide me with more than one option to seek, instead of encouraging me to go in only one direction. 


-Sonny S.

Dear Gary and The Love Team


Just a wee note to express our thanks to you, Derek & Carsten for the most professional and "thought-full-of-caring" job in the sale of our house.


Your kindness is so appreciated - our good neighbour and dear friend - the lads too.


-Sheena S.

Dear Gary and Team


For years we thought of possibly selling our house and that you would do an excellent job. 


You did not let us down. You came through 100%. You're a tremendous sales person with a "warm personality".


Thanks. Best Wishes.


-Len S.

Dear Derek and Love Team:


At last a long overdue note of thanks to you for the fabulous job you did selling our house on Claude Ave in Burnaby. Your incredible energy, knowledge of the market, and sense of timing resulted in our house being sold within days for more money than we had dared to hope for. Another record breaking sale for Derek Love! We count ourselves lucky to have had the chance to work with you, and recommend you to everyone we know.


Thank you,


-Ruben and Carolyn S.

Dear Derek


Thanks for everything you've done for me recently. This is the 3rd transaction my family and I have done with you in 2005 and fall 2006. Although I know it is part of your job, to me you went above and beyond. Your honesty, diligence, thoughtfulness, and friendship makes me all the more proud I have you for a Realtor and most of all a friend.


Take care,


-Albert A.

Dear Love Team


Derek Love's enthusiasm, friendly attitude and market knowledge make for a winning combination. Derek has helped me through 3 Real Estate transactions so far in recent years and has gone far above and beyond the call of duty every single time.


He has also helped my Mom buy another condo on Seymour St. Vancouver, and sell her condo on Keefer St downtown. To say he is passionate about his work is an understatement: I've dealt with other realtors in the past and felt they were just going through the motions. After meeting Derek the first time, you know you've met someone who genuinely cares. I found Derek through a good friend and since then I've referred Derek to friends and family.

-Shane & Jes

Derek and Gary's professionalism and dedication was greatly appreciated. You made us feel like so much more than just clients... we felt like a good friend was helping us, and you always had our best interests at heart.


Before meeting you Derek, we were extremely discouraged about ever finding a house in Coquitlam that would fit all of our many wants and needs. You immediately understood the specifications we were looking for in a home and worked diligently over many months to help find something perfect for our family. Derek was so confident that the ideal home was out there.... and he found it!


We were very anxious over the logistics of purchasing a home and also selling our existing home in the Government Rd area at the same time. We greatly appreciated the time and effort that went into working with both the buyers and sellers to ensure that the dates and timing for each transaction worked for us. Also, Gary sold our home with multiple offers getting us top dollar and our dates.


The Love Team managed to exceed our expectations and we would be honoured to be included as references for your future clients.


-John and Mary Allen

Dear Derek


It was awesome working with you this year in helping us sell our condo on Edmonds in Burnaby! We had it for sale for 2 months with another Realtor who let us down and then you were referred to us by a friend, and you sold our condo in less than 2 weeks. I would recommend you in a heart beat! Thank you for all you did for us, putting confidence in us and putting up with all our stress!



-Jackie

Dear Derek


My husband and I would like to thank-you very much for the excellent service you provided. When we decided to retire and move away from the city, my biggest concern was to find the right Realtor to sell our home, which was our pride and joy for many, many years.


Through personal recommendations and looking at the local sellers in the area, I asked three top Realtors to come for an interview. Even though all three agents evaluated our home about the same price range, I wanted someone who was going to work hard for us, have excellent communications and keep us posted on what was happening.


Derek, you filled those shoes in every way. You got us a very good price, you showed our home with pride each and every time, you were very enthusiastic and your professionalism was top notch. We had some issues that should not have been yours to resolve, but you were right in there and handled them without any concern.


-Lil and Reg

Realty is not just Carsten's job: It is his passion!


When my husband and I decided to buy property, we had no idea about the business at all. Carsten Love was the best "thing" that could have happened to us. After our first meeting with Carsten we knew that he was determined to give his very best to make house shopping a great and worry-free experience. His hard work and superior business knowledge got us a more beautiful and perfect home than we could have ever hoped for. We are endlessly grateful for Carsten's enthusiasm to walk the extra mile and are looking forward to be working with him in the future.


-David and Sara Robertson

Hi Derek.


Many thanks for everything you did for us during the process of purchasing our new home on 4852 Baytree Crt in Deer Lake and the sale of the townhouse on Cunningham Drive in Richmond. It was a pleasure working with someone as professional and efficient as yourself. We appreciated your prompt action to any question or issue we raised. We will be recommending your services to any friends or colleagues wanting to use a professional realtor.



-Brad & Amrit

Dear Carsten,


Thank you so much for a great first experience in real estate!! You've been a wonderful help from the beginning to (first) end, and I look forward to setting up home in my new place.


-Tam Sze Yeow

I am writing this letter of recommendation because of my extremly positive experience in buying my condo in Vancouver and more importantly, the role Derek played in making my dream a reality.


I confess to previously having held Realtors in the same regard as insurance salespeople, awarding trust with a huge grain of salt. Having been a salesperson, I am aware of the balance of consumer interests and running my own business. I also have a heightened awareness of customer service, as this is what my profession entails.


Derek was introduced to me through a friend and his warm personality struck me instantly. Through the course of finding and then purchasing a home, I grew to trust Derek immensely. I was protected in a realm where alone I felt exposed, and I never felt that my interests were compromised. If anything, I felt that Derek was working hard to protect them and not just sell me a home to close a sale. He was very honest with me and made sure that I based my decision on logic rather than pure emotion: I appreciated that because I can be susceptible to emotional purchases.


Derek was professional, organized, personable, patient and trustworthy. He was pro active in seeking out new listings in this HOT market and the history of the building and its sales. If he hadn't been so pro active in his handling of my sale, I may have missed out on what has become my beautiful dream home.


-Ann L. McCutcheon

Hi Derek,


Thanks again for all your hard work and patience. I know we asked a lot of questions, but you eased our nerves and made everything happen so painlessly. We'll definitely be recommending you to any of our friends or family who are looking to sell or purchase a home.


-Harpreet and Ray Dosanj

Carsten,


Thank-you so much for all you've done. Ash and I couldn't be happier with our new home! We have great respect for the job you've done for us. We truly feel that there are two things you need to have with your realtor and that is trust and confidence. We felt so confident in your abilities and we completely trusted you with such a financial commitment, and the proof is in the pudding.


You got us almost our asking price (the highest so far in the complex) in a record time and for more than assessed value and you got us our new home for less than we thought we would have to spend, for less than assessed value and for a house that was more than we hoped for. Thank-you again, we are incredibly grateful!


-Jen and Ash Engele

Dear Derek,


Thank you so much for finding us our 'dream home' in Deercrest Townhouse complex in Bby. You were amazing to work with and we will definitely recommend you to everyone we know.


-Danny Amado & Crestina Minichiello

Carsten


Thank-you for all your hard work! You truly made "house hunting" fun!! We have both enjoyed working with you and look forward to buying more houses with you!


Cheers,


-Robin Noble and Rajesh Kumar

Mr. Derek Love,


My husband and I would both like to thank you very much for the excellent service you have provided selling our home in Coquitlam on Madore Ave. Your enthusiasm and professionalism made the whole event run smoothly. The fact that you sold our home in less than one week is a testimonial to your great efforts on our behalf.


-Lesley & Zoltan T. Kiss

Gary,


We would like to thank you for the excellent service that you provided for us during the recent sale of our home and the purchase of our new one. We really appreciate the professionalism and hard work it takes to keep everything running as smoothly as possible.


-Bill & Joan Hursey

We found Derek to be an extremely dedicated, hardworking, and reliable Realtor. We were impressed by his determination to help us find the home that met all of our requirements.


Derek made himself very available to us and was very generous with his time. He was keen to show us all the appropriate options before assisting us in our decision. Even on days when we ourselves became frustrated, he was always enthusiastic, supportive, and resourceful.


We appreciated his extensive knowledge of the real-estate market and also his helpful renovation suggestions. The next time we are in need of a Realtor, we will definitely choose Derek Love again and would highly recommend his services to anyone who is considering buying a home.


-Cher Hill & Rob McTavish

Dear Carsten,


Jeneen and I are so pleased with the outcome of our first real estate experience! We are now the proud owners of a beautiful home with big thanks to you! You made us feel secure and did not rush us into making a decision, but gave us all the information that we needed so we could make an informed decision. From beginning to end you had all the bases covered and made sure that nothing unexpected came up. All the best,


-David and Jeneen Stange

Dear Derek,


Thank you so much for all the help on taking us around to find our home in Port Coquitlam on Flint St. Once all the renos are done you will have to come over and have a couple of cocktails with us.


Thanks again,


-Cody and Jen Pritchet

Hello Derek


Sheila and I appreciate your taking time out to help us make this decision. It is always a pleasure to talk to you and I feel blessed to have found you as a realtor. This is the 3rd time that we had the pleasure of doing business with you and we truly appreciate your professionalism and caring approach. Say hello to your Dad for us!


-Ann and Sheila Anderson

Dear Gary


I would like to thank you for being so generous and kind to our family. The microwave oven is perfect in size and colour for our new kitchen. With almost every 'ding', we are reminded how pleasant it was to do business with you. Gary, we are pleased that the sale of our old house went so smoothly and quickly; it was difficult to move from such a well loved home and neighborhood. Thank you also for the wonderful print. It is a perfect souvenir and will always remind us, with nostalgia, of our happy times living in Burnaby.


-Steve and Phylis Siu

Dear Gary and Derek


Just want to drop you this note to let you know how much we love this home and how grateful we are for your assistance. We appreciate your part very much. As you know, we are first time buyers.


I believe that God has used you in a way to help us work through many hurdles. As His servant, I always find Him leading us all the time. Every morning when I wake up, I open my blinds and the sun just shines right in. I praise Him for this wonderful place. I drive by your house and I thank God for you!


Keep up your good work. See you around!


-Edwin & Daisy Kong, Francis & Emily

Dear Gary


Don and I want to thank you for everything. We appreciate all the time and patience you took to sell our house. We are basically settled in here and everything so far seems very nice. Please drop in and see us. The coffee is always hot.


Our best wishes to you and your family.


-Maxime & Don

Dear Gary


Just a note to let you know I am comfortably settling in to my "new old house" - with lots of work ahead restoring my "family" heritage home. It’s great fun to go back to the era of the '40's and attempt to re-create the mood of the olden days! I was so delighted to return home yesterday to discover the treasure you left for me -- what a fitting addition for all the precious memories held here!


My time in Burnaby was a very special time in our family life


I thank you from the bottom of my heart -


-Joyce

Dear Gary


Sorry to be so long in dropping you this note. Jan and I feel that of all the realtors we have met, you are head and shoulders above them all! We are more than pleased to recommend you to our friends and you certainly are first and foremost in our list whenever we move again.


Many thanks for your thoughtfulness.


-Jan and Jerard

We had the privilege of enjoying the services of Derek Love in the sale of our home as well as in the purchase of a new home. Derek was unfailingly punctual and courteous. He selected many properties for our viewing based on our wishes and desires. The result was an excellent selection from which we chose a new 2 bedroom and den condominium development.


His recommendation made our choice an easy one. He was also invaluable in the sale of our home in Burnaby. His participation in a number of open houses and showings played a large part in the eventual successful sale of our home. We liked Derek, his approach and manner made our sale and subsequent purchase a very pleasant experience. We wish him the very best in all his future endeavors.


-Perry & Enid Knight

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